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Common Issues and Solutions
Every business that uses information technology encounters certain common business challenges. These common challenges are often easily solved through the use of recent technology developments that have already been used by early technology adopters and are now widely applicable and available. Data Perceptions’ consultants with their broad base of experience can quickly diagnose and cost-effectively resolve commonly occurring business problems. Whether drawing on best practices from past projects, or implementing recent enabling technologies that efficiently solve common business problems, we have the information and the solutions you need. Here are a few of the more common issues our clients rely on us for:
Improved Security
- Firewall Redundancy Design and Implementation
- Firewall Maintenance
- Firmware/code upgrades
- Firewall rule review
- Firewall Summary Traffic Monitoring Reports with Syslog / FireGEN
- Review and set-up Anti-Virus/Anti-Spam tools and policies (centrally managed with status reporting)
- Internet Use Policies, Employee Entry, and Exit Policies, etc
Improved Network Management
- Network & Capacity Monitoring – What’s UP Gold or similar monitoring of systems availability
- Hardware Monitoring via SNMP for infrastructure hardware failures with alerts and reporting
- Monitoring and alerting for failures of redundant components and equipment
- Reduced Workstation administration using Group Policy (WSUS, Firewall on/off)
- Voice Prioritization on Network Equipment
- Centralized Authentication using RADIUS to reduce the number of logon ID’s per person
Improved Systems Reliability
- Review backup and event logs to look for potential issues, centralized management, reporting and alerting
- Wide Area Network Redundancy with VPN tunnels - multiple network paths with automatic OSPF failover
- Redundant Firewalls, Switches & NIC Teaming with automatic failover
- Increased Backup and Recover Capacity with Tape Libraries – reduced equipment management and improved service
- Infrastructure high availability through equipment redundancy and IT operational practices
- Application High Availability with Virtualization, Clustering and Load Balancing
Improved Productivity
- Remote Access via VPN (IPSec or SSL) with RADIUS VPN authentication.
- Microsoft Sharepoint 2007 for better information management
- Microsoft Exchange 2007 for improved collaboration
- Microsoft Office Communications Server 2007 for presence information, instant messaging, desktop video conferencing, and online application collaboration
